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How do Patients Feel about Using AI in Healthcare?


Newswise — New research from Yale Cancer Center provides a new understanding of patients’ views of artificial intelligence (AI) in healthcare. While comfort level varied by clinical application, most respondents had positive views about AI’s ability to improve care. Concerns surfaced when potential for misdiagnosis, privacy breaches, reduced time with clinicians, and increased costs were discussed. The findings were published today in JAMA Network Open .

The research team surveyed a total of 926 respondents across the United States (471 women [50.9%], 455 men [49.1%]) and most patients believed that AI would make healthcare much better (10.9%) or somewhat better (44.5%). 66% of respondents deemed AL very important in their diagnosis or treatment and 29.8% stated AI was somewhat important. Responses were similar by age and race and ethnicity. Most respondents were very concerned or somewhat concerned about AI’s unintended consequences, including misdiagnosis (91.5%), privacy breaches (70.8%), less time with clinicians (69.6%), and higher healthcare costs (68.4%).

Comfort with AI varied by clinical application. For example, 12.3% of respondents were very comfortable and 42.7% were somewhat comfortable with AI reading chest radiographs, but only 6.0% were very comfortable and 25.2% were somewhat comfortable about AI making cancer diagnoses. A higher proportion […]

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