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New research reveals how gig economy platforms are transforming our cities

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Credit: Unsplash/CC0 Public Domain The rapid rise of the “gig” economy for moving people, goods and services is transforming Australian cities, but not necessarily for the better, a new University of Melbourne study has found.

The five-year study Gig Cities is the first research in Australia to explore the gig economy from the perspective of consumers, workers, and industry in Australia and makes recommendations for policy makers in managing this transformation.

The study included in-depth interviews with 90 people, and found complex, unaddressed issues, including deep dissatisfaction with the existing gig economy model from both workers and consumers.

Project lead Associate Professor David Bissell said the research took a deep dive to find out how people’s feelings about the gig economy are changing, using Melbourne as a case study .

“Many workers and consumers are growing tired of the gig economy and are not passively accepting how things are. Our interviewees showcase a range of complex emotions, but many have become profoundly disaffected,” Associate Professor Bissell said.

Research team member Dr. Elizabeth Straughan said the team interviewed both workers and employers to explore the positive and negative aspects of gig work platforms.”Though some workers appreciate the flexibility to earn some top-up income, many are […]

Click here to view original web page at phys.org

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