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Taking stock of the sudden evolution of telemedicine


Linda Comp-Noto, division president for healthcare enterprise operations at Teleperformance Telehealth continues to grow as a crucial part of patient care, especially when supporting patients who live in remote areas and senior citizens. Research firm Frost & Sullivan forecasts a sevenfold growth in telehealth by 2025 – a five-year compound annual growth rate of 38%.

The bottom line is that people want to have access to healthcare anytime, anywhere, across multiple devices and in the language of their choice. In fact, many new areas of telehealth – such as tele-oncology and tele-stroke – have become part of the mainstream healthcare system.

The idea of triaging patient issues and prescribing medication or assigning tasks such as physical therapy is just a part of the picture. There also has been an uptick in the use of telepsychiatry, especially for patients who are suffering from anxiety, depression and isolation.

For healthcare providers, telehealth presents an opportunity to address patient care needs, improve the customer experience and reduce costs. Healthcare IT News sat down with Linda Comp-Noto, division president for healthcare enterprise operations at telemedicine technology and services vendor Teleperformance, to discuss the evolution of telehealth, unique aspects of supporting remote customers and senior citizens, approval […]

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