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The Clinic by Cleveland Clinic CEO points to telehealth’s future

Global Edition


Frank McGillin talks “on-demand” virtual care, virtual second opinions, chronic care management via telemedicine and telehealth personalization. Frank McGillin, CEO of The Clinic by Cleveland Clinic Demand for “on-demand” telehealth services will grow, technology will normalize access to health experts via telemedicine, virtual chronic care management is growing and personalization will influence telehealth engagement.

These are the beliefs of Frank McGillin, CEO of The Clinic by Cleveland Clinic . The Clinic is a transformative joint venture between Cleveland Clinic and telehealth vendor Amwell that brings innovative digital health solutions to a new level with ease of use, advanced technologies and powerful outcomes.

Healthcare IT News interviewed McGillin to get him to explain his beliefs on the state of virtual care and where it is headed.

Q: Do you believe demand for “on-demand” virtual care will grow? If so, why? A: The horse is out of the barn for virtual care. COVID-19 eliminated many of the barriers to virtual care that existed before the pandemic, from provider reluctance to lack of infrastructure to hesitance from consumers.Now, people are finding that they like the convenience of virtual care – especially when they can get it on demand. […]

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