The Truth is Powerful

Understanding the Needs of Today’s Student

Higher education leaders need to understand the barriers and enablers of the transfer student experience then do the work to create an environment aimed at giving credit where credit is due.

Higher education leaders need to understand the barriers and enablers of the transfer student experience. Over a million transfer students enrolled for fall 2018 at degree-granting institutions and 31.5% of community college students transfer to four-year institutions within six years. These numbers alone support why Transfer students are, and will remain, part of our student population and deserve our best level of service. Service can only improve when we understand the student experiences in navigating not only the transfer-related institutional procedures and policies, but also the transfer culture of the institution.

A recent report from the American Association of Collegiate Registrars and Admissions Officers (AACRAO), commissioned by the American Council on Education (ACE), revealed that 43 percent of students did not know why their credits did not transfer . This response from students is not surprising given what we know about the institutional permutations and intricacies of transcript evaluation policy and practice. However, institutions are not overtly trying to be opaque about why credits did not transfer. On the contrary, […]

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